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We ask that you kindly read our shipping policy, refund policy and/or FAQs. The answers to many frequently asked questions can be found in these resources.

Be advised, USPS will not usually update the tracking until the package arrives locally for delivery (It will say either "Label Created" or more commonly "Pre-Shipment - Origin Post is Preparing Shipment"). We offer flat rate standard shipping at a low cost but it truly is standard.

If you cannot find the answer to your questions or concerns in the above resources then please contact us. We will do our best to reply within a timely manner.

Email: support@diamondartpen.com